Denied Rx at ShopRite

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RickB

Active Member
TL/DR: Two different days, two different employees, two different Rx's, same outcome

April 8th I go to ShopRite to pick up the sildenafil my doctor had called in. Really nice employee, really nice interaction. Then I give her an Adderall script. She looks at it and immediately says "We don't have that and we're having trouble getting it. You better try somewhere else." I actually think she's doing me a favor, and thank her and leave.

April 11th I go back and hand a different employee my depo-testosterone script. He tells me the same exact thing. I ask for the head pharmacist.

Some lady comes out who says she's the pharmacist in charge, and she gives me a spiel "these medications are on backorder, and we have no idea when we're going to get them."

I tell her it's funny that they never have any problems filling my other Rx's. She says there's been an issue with these ever since the pandemic. I tell her that's strange because CVS and Walgreens never seem to have a problem. She has no reply. I hand her my script and tell her "Well, just fill it when you get it", and she refuses.

I am 99% sure they have made it a policy to refuse to fill Rx's for scheduled medications. I assume it is this particular ShopRite's policy and not the corporation.

I filed a complaint to the state.
 
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