TRT in Canada if borderline Testosterone and Prolactin?

I’m in Canada (late 50’s) and as I have many of the low-T symptoms (fatigue, poor motivation, no drive, flat mood). I went to WellnessHaus to get a bloodwork requisition and hopefully start TRT. Here are my labs

Prolactin: 20 µg/L (20 ng/mL)
Total T: 20.7 nmol/L (~596 ng/dL).
Free T: 391 pmol/L (~11.3 ng/dL).

I was told that the prolactin was “high” (18+ is considered high) and I should talk to my GP about an MRI. But from what I’ve read, most doctors here don’t even think MRI until prolactin is much much higher. I asked if getting my prolactin down or if I convinced my GP to request an MRI that said I don’t have a tumour would be enough, they then said they usually won’t prescribe unless total T is under 11 nmol/L (~317 ng/dL). That to me sounds like the levels a conservative GP would use, not an optimization clinic.

My gut feeling is because I’m borderline low testosterone they may have considered prescribing TRT with my symptoms, but they are hiding behind the “high” prolactin” for maybe liability reasons?
I’d really like to hear from anyone who was in the same range (T around 550–600 ng/dL, prolactin slightly high… or even one and not the other) and still got TRT in Canada — which clinic helped you? Or even U.S. guys with similar numbers who got approved, just so I know it’s possible.
 

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⚠️ Medical Disclaimer

This tool provides predictions based on statistical models and should NOT replace professional medical advice. Always consult with your healthcare provider before making any changes to your TRT protocol.

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Understanding Your Hormones

Estradiol (E2)

A form of estrogen produced from testosterone. Important for bone health, mood, and libido. Too high can cause side effects; too low can affect well-being.

DHT

Dihydrotestosterone is a potent androgen derived from testosterone. Affects hair growth, prostate health, and masculinization effects.

Free Testosterone

The biologically active form of testosterone not bound to proteins. Directly available for cellular uptake and biological effects.

Scientific Reference

Lakshman KM, Kaplan B, Travison TG, Basaria S, Knapp PE, Singh AB, LaValley MP, Mazer NA, Bhasin S. The effects of injected testosterone dose and age on the conversion of testosterone to estradiol and dihydrotestosterone in young and older men. J Clin Endocrinol Metab. 2010 Aug;95(8):3955-64.

DOI: 10.1210/jc.2010-0102 | PMID: 20534765 | PMCID: PMC2913038

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