Defymedical... response time?

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Roguejim

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If a person has a bad reaction from their trt, can they call Defy and get a quick call back? Any experiences with such a scenario? Thanks.
 
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Any time I've called with an issue, it's resolved within the hour. The only reason it's not immediate is the person answering the phone is not a practitioner so it takes a bit to get one of them on the line. They also do quick e-mail consultations, although those might take a day or so to get an answer.

All in all, Defy goes above and beyond for their patients.
 
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Hey, I've been shocked at how quickly they respond, even to emails.
I've worked in a medical office in the past and I am amazed at how well Defy takes care of things.
 
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