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Testosterone Replacement, Low T, HCG, & Beyond
Blood Test Discussion
The LabCorp Experience: Then and Now
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<blockquote data-quote="Re-Ride" data-source="post: 101456" data-attributes="member: 8395"><p>The quality of the personnel staffing the LabCorp location makes a huge difference as I noted at the top of the post. Those who self pay do not need to worry about diagnostic codes making everything much easier. </p><p></p><p> Medicare is very good about covering tests where the need is explained which is what the codes are about. Currently a doc who is electronically linked gets instant approval or denial from CMMS when he enters the electronic order. So far so good. Unfortunately his order is only transferred electronically to his own foundation's lab. Therein lies a major glitch for me owing to his foundation's screwy lab computer system, HAL 9000, which the foundation bought at a gov salvage sale. Typically I fast, show up only to find the orders have been "released" "Sorry Dave I can't do that". Not a problem if I don't mind going hypoglycemic waiting 4 or 5 hours for the head of the lab to locate the doc and have him reenter the orders. On a good day, say one in ten, HAL might accept the new orders. </p><p></p><p> Alt Fix #1: By-Pass HAL: ( sort of ). Bring an old fashioned paper Rx to the foundation's lab. The foundation's lab personnel are now tasked with the joy of dealing with HAL on their terminal. It's a tedious process. Guess who they take their frustration out on? </p><p></p><p>Alt Fix #2: Take the paper Rx to LabCorp. Enter Benji, our local LabCorp tech. Yesterday's events highlight Benji's limitations. In prior post's I've discussed driving 200 miles to a LabCorp location previously known to me to be staffed by qualified people. All seemed to go well. One month goes by and no results. An inquiry yields the claim "you were never here or you'd be logged in on our system". </p><p></p><p>After weeks of investigating and being transferred to LabCorp idiots across the nation it turns out the tubes were sent to L.C's equivalent of a Dead Letter Office in San Diego "because my local foundation doctor wasn't "on their system" . Although I've been getting labs at Labcorp for 30+ years Labcorp's HAL 9001 said I did not exist either even though I have a Bacon account. No human employee of Labcorp could be bothered to look at the original Rx and call the doctor. </p><p></p><p>An overview of the multiple facets of LabCorp bizarre can be found by reviewing several years posts here. If I only required hormone labs no doubt I would simply go the self order self pay route. Could it be that LabCorp's unique ability to merge human, data, processing and procedural errors are part of a profit driven plan to focus on it's consumer paid business while seeking to abandon its insurance covered business?</p></blockquote><p></p>
[QUOTE="Re-Ride, post: 101456, member: 8395"] The quality of the personnel staffing the LabCorp location makes a huge difference as I noted at the top of the post. Those who self pay do not need to worry about diagnostic codes making everything much easier. Medicare is very good about covering tests where the need is explained which is what the codes are about. Currently a doc who is electronically linked gets instant approval or denial from CMMS when he enters the electronic order. So far so good. Unfortunately his order is only transferred electronically to his own foundation's lab. Therein lies a major glitch for me owing to his foundation's screwy lab computer system, HAL 9000, which the foundation bought at a gov salvage sale. Typically I fast, show up only to find the orders have been "released" "Sorry Dave I can't do that". Not a problem if I don't mind going hypoglycemic waiting 4 or 5 hours for the head of the lab to locate the doc and have him reenter the orders. On a good day, say one in ten, HAL might accept the new orders. Alt Fix #1: By-Pass HAL: ( sort of ). Bring an old fashioned paper Rx to the foundation's lab. The foundation's lab personnel are now tasked with the joy of dealing with HAL on their terminal. It's a tedious process. Guess who they take their frustration out on? Alt Fix #2: Take the paper Rx to LabCorp. Enter Benji, our local LabCorp tech. Yesterday's events highlight Benji's limitations. In prior post's I've discussed driving 200 miles to a LabCorp location previously known to me to be staffed by qualified people. All seemed to go well. One month goes by and no results. An inquiry yields the claim "you were never here or you'd be logged in on our system". After weeks of investigating and being transferred to LabCorp idiots across the nation it turns out the tubes were sent to L.C's equivalent of a Dead Letter Office in San Diego "because my local foundation doctor wasn't "on their system" . Although I've been getting labs at Labcorp for 30+ years Labcorp's HAL 9001 said I did not exist either even though I have a Bacon account. No human employee of Labcorp could be bothered to look at the original Rx and call the doctor. An overview of the multiple facets of LabCorp bizarre can be found by reviewing several years posts here. If I only required hormone labs no doubt I would simply go the self order self pay route. Could it be that LabCorp's unique ability to merge human, data, processing and procedural errors are part of a profit driven plan to focus on it's consumer paid business while seeking to abandon its insurance covered business? [/QUOTE]
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Testosterone Replacement, Low T, HCG, & Beyond
Blood Test Discussion
The LabCorp Experience: Then and Now
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