I don't know the laws in Canada, but if I got some attitude like that here in the U.S. from some schmuck in a doctor's office that had MY medical records, I would march my ass down there to the office, and demand a copy of my lab results. Refusing a request for my lab results is not acceptable, and I would make a hell of a scene that they would rather avoid, I can assure you. It would also be the last dealings I would ever have with this doctor, and his office.
Sorry that you're having to deal with this BS in Canada.
