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Testosterone Replacement, Low T, HCG, & Beyond
Testosterone Basics & Questions
Defy Shipping/Order Processing - Gotta be better
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<blockquote data-quote="Phil Goodman" data-source="post: 250008" data-attributes="member: 42777"><p>I’ve never had any issues before and absolutely love the service that Defy provides, but my recent order has seen issues(as well as my wife who just placed her first order a few weeks ago). How do you manage to order early?</p><p></p><p></p><p>I received a reminder email on the 14th of March letting me know my prescription was ready to be reordered. Filled my cart and checked out, only to have them follow up the next day and say I couldn’t place my order until March 26th. No worries, I just cleared the cart and waited to reorder. Placed my order in the 27th, was charged on the 28th, and still no word on shipment. My wife had similar delays and even had issues setting up her spot.(scheduled it only to have them follow up to let her know the spot wasn’t available twice). </p><p></p><p>I’ve been with Defy long enough to give them the benefit of the doubt, and absolutely love what they did to resolve issues with the changes to HCG supplies. That alone is worth a lot to me and makes me a loyal customer for now. But for anyone who is experiencing these types of issues as their first impression of Defy is not going to be impressed and I’m sure they will lose a substantial amount of patients if these things continue for an extended period of time.</p></blockquote><p></p>
[QUOTE="Phil Goodman, post: 250008, member: 42777"] I’ve never had any issues before and absolutely love the service that Defy provides, but my recent order has seen issues(as well as my wife who just placed her first order a few weeks ago). How do you manage to order early? I received a reminder email on the 14th of March letting me know my prescription was ready to be reordered. Filled my cart and checked out, only to have them follow up the next day and say I couldn’t place my order until March 26th. No worries, I just cleared the cart and waited to reorder. Placed my order in the 27th, was charged on the 28th, and still no word on shipment. My wife had similar delays and even had issues setting up her spot.(scheduled it only to have them follow up to let her know the spot wasn’t available twice). I’ve been with Defy long enough to give them the benefit of the doubt, and absolutely love what they did to resolve issues with the changes to HCG supplies. That alone is worth a lot to me and makes me a loyal customer for now. But for anyone who is experiencing these types of issues as their first impression of Defy is not going to be impressed and I’m sure they will lose a substantial amount of patients if these things continue for an extended period of time. [/QUOTE]
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Testosterone Replacement, Low T, HCG, & Beyond
Testosterone Basics & Questions
Defy Shipping/Order Processing - Gotta be better
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