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Defy - Is this normally how they work? Negative experience so far...
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<blockquote data-quote="Russell_Defy" data-source="post: 261097" data-attributes="member: 43202"><p>Hi, I work with Defy Medical and wanted to take a quick moment to share some information about our policies to clarify any questions you might have. You can find all the details listed on our webpage. Our services' costs are spread out among medications, labs, and consults, hopefully making it more convenient for patients.</p><p> </p><p>Please note that we do not send controlled substance prescriptions over state lines, and for hormone medications and controlled substances, we order them exclusively through Defy from our vetted and preferred pharmacy vendors. However, non-controlled/commercial medications can be sent to retail pharmacies.</p><p> </p><p>Regarding insurance, we don't correspond with them, and we do not fill out prior authorizations. We believe in providing transparent and efficient services to our clients.</p><p> </p><p>Lastly, our Transfer of Care form is our Medical Director's policy. Its purpose is to ensure that if we take over the prescribing of a controlled substance like testosterone, the patient agrees to stop receiving the prescription from their previous doctor. It's important to comply with the law, as receiving the same controlled medication from two different doctors is illegal.</p><p> </p><p>We want to assure you that we are here to support you throughout your treatment journey. If you decide to continue receiving the prescription from your previous doctor while ordering everything else from Defy, that's completely fine, which is why our staff said you can disregard. </p><p> </p><p>Feel free to reach out to us if you have any further questions or concerns. We're here to help!</p></blockquote><p></p>
[QUOTE="Russell_Defy, post: 261097, member: 43202"] Hi, I work with Defy Medical and wanted to take a quick moment to share some information about our policies to clarify any questions you might have. You can find all the details listed on our webpage. Our services' costs are spread out among medications, labs, and consults, hopefully making it more convenient for patients. Please note that we do not send controlled substance prescriptions over state lines, and for hormone medications and controlled substances, we order them exclusively through Defy from our vetted and preferred pharmacy vendors. However, non-controlled/commercial medications can be sent to retail pharmacies. Regarding insurance, we don't correspond with them, and we do not fill out prior authorizations. We believe in providing transparent and efficient services to our clients. Lastly, our Transfer of Care form is our Medical Director's policy. Its purpose is to ensure that if we take over the prescribing of a controlled substance like testosterone, the patient agrees to stop receiving the prescription from their previous doctor. It's important to comply with the law, as receiving the same controlled medication from two different doctors is illegal. We want to assure you that we are here to support you throughout your treatment journey. If you decide to continue receiving the prescription from your previous doctor while ordering everything else from Defy, that's completely fine, which is why our staff said you can disregard. Feel free to reach out to us if you have any further questions or concerns. We're here to help! [/QUOTE]
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Doctor and Clinic Reviews
Defy - Is this normally how they work? Negative experience so far...
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