Hi Rick. That is inherently false. Defy Medical, nor any other company that is listed on TrustPilot has the ability to "squash" any review whatsoever. We are proud of our 4.9 rating; but every single 1-4 star review we have ever received, remains on the site and can be viewed by any current or...
Hi, I work with Defy Medical and wanted to take a quick moment to share some information about our policies to clarify any questions you might have. You can find all the details listed on our webpage. Our services' costs are spread out among medications, labs, and consults, hopefully making it...
We're still looking into what the final ruling will be. At this point it is impossible to speculate and we don't want to pass along information that is not 100% correct. As soon as we know more, we will make it readily available.
Thank you for bringing this to our attention. Your feedback helps us to improve our processes and provide better service to our patients. To address these concerns, we kindly request that you send an email to [email protected] so that we may reply to each issue individually and with the...
Thank you for bringing this to our attention. We understand how important it is for us to communicate effectively and provide updates on the status of your order.
As for your experience with Patient Services, it's unfortunate to hear that you haven't received the assistance you were hoping for...
Hi there. I'm with Defy. First off, thanks for bringing this to our attention. Please send me an email so we can pull up your account and figure out exactly what happened here. Without knowing for sure which account this happened to, it is harder to figure out. Please email...
Hi there, I'm with Defy. We are only able to prescibe in the United States, however we are able to review labs and do an "Advice-Only Consult" for patients outside of the US. Here's some info below, and of course feel free to email me if I can be of further assistance, [email protected]...
Hi there. I'm with Defy Medical. If you have any further questions, please don't hesitate to give us a call, we are here to help! Make sure to speak to your provider for guidance before beginning any new medications or changing any dosages. Thanks!
Hi, I'm with Defy. We do have another alternative for Pregnyl so contact us and ask about other options and we'd be happy to assist. You can email [email protected] or call us at 813-445-7342. Have a good one!
Hi there, we are carrying it now at Defy Medical, it recently launched. Patients will need to follow the normal protocol (labs, physical exam, consult and provider approval). Give us a call 813-445-7342 or visit defymedical.com
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