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Doctor and Clinic Reviews
Defy 'Call-in Fee'?
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<blockquote data-quote="lunchbeast" data-source="post: 245273" data-attributes="member: 17414"><p>As I have stated multiple times now, I <em>did </em>discuss this with them privately, or at least as privately as one-on-one phone conversations and emails can be - perhaps you have a different idea of 'private' than I do. I got <em>nowhere </em>expressing my concerns about this fee not being visible to me - I gave them every opportunity to get out in front of this, but nobody seemed remotely interested in even acknowledging that it was a problem. They simply responded they could see it on their side and that appeared to be all they cared about. Consequently, I felt I should post my experience here to give others a heads up - I have no idea if this is a one-off mistake with my account, an issue with potentially everybody's account, or a website bug. For all I knew, <em>everybody </em>has a hidden call-in fee in their carts that they're completely unaware of.</p><p></p><p>I've done literally everything you suggested, yet you describe this as "...just a lack of respect" and you worry about respecting "...those who sponsor a web site and forum and would not want to see dirty laudry aired in a board they support". </p><p></p><p>I'm not sure what more I could have done, other than keep quiet and simply look the other way, but I feel that would have been a disservice to the board's community.</p></blockquote><p></p>
[QUOTE="lunchbeast, post: 245273, member: 17414"] As I have stated multiple times now, I [I]did [/I]discuss this with them privately, or at least as privately as one-on-one phone conversations and emails can be - perhaps you have a different idea of 'private' than I do. I got [I]nowhere [/I]expressing my concerns about this fee not being visible to me - I gave them every opportunity to get out in front of this, but nobody seemed remotely interested in even acknowledging that it was a problem. They simply responded they could see it on their side and that appeared to be all they cared about. Consequently, I felt I should post my experience here to give others a heads up - I have no idea if this is a one-off mistake with my account, an issue with potentially everybody's account, or a website bug. For all I knew, [I]everybody [/I]has a hidden call-in fee in their carts that they're completely unaware of. I've done literally everything you suggested, yet you describe this as "...just a lack of respect" and you worry about respecting "...those who sponsor a web site and forum and would not want to see dirty laudry aired in a board they support". I'm not sure what more I could have done, other than keep quiet and simply look the other way, but I feel that would have been a disservice to the board's community. [/QUOTE]
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Doctor and Clinic Reviews
Defy 'Call-in Fee'?
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