My progress with "Defy Medical"

WhatSayYou89 said:

Yeah, unfortunately I've read about the time frame for getting the meds can be around that time frame.

I'm going on vacation on the 30th so hopefully I have it in time to where I can start to feel the effects, at least somewhat before then.

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FeelingLost said:

Don't be surprised if it still takes a week or more to get your supplies. Defy has to write the scrip and call it in (1-3days) then the pharmacy has to make everything and pack for shipping (2-4 days).
Then forget weekends they don't count then your 1 day service kicks in. (((WHAT!?!))) I know it pisses us all off but I don't think they can do anything about it both Defy and pharmacy has thousands of customers.

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CoastWatcher said:

Th most important decision, after deciding you're tired of feeling awful, is the choice of your physician. I believe you made a wise choice. All the best.

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Country23030 said:

That's awesome. Just hang in there as it takes awhile to get set up but you will be happy with Defy!

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Jesse-Defy said:

It's about 4-5 business days if you choose 1 day shipping. Weekends do not count of course, as none of the pharmacy staff are there on weekends.

1 day shipping just means that the shipping will take 1 day, not the compounding of the medication.

We've changed the expectations that we tell patients to reflect more accurate time frames.

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WhatSayYou89 said:

Yeah, unfortunately I’ve read about the time frame for getting the meds can be around that time frame.

I’m going on vacation on the 30th so hopefully I have it in time to where I can start to feel the effects, at least somewhat before then.

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WhatSayYou89 said:

One thing I think would be great is if Defy would have the process setup where you basically deal with one person (like your rep per say) rather than different people handling different parts.

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WhatSayYou89 said:

One thing I think would be great is if Defy would have the process setup where you basically deal with one person (like your rep per say) rather than different people handling different parts.

For example, since Jesse got me setup with everything he would be my rep.

He would handle my initial setup, appt setup, med ordering process & basically be my go to for any basic questions I could just email him.

This is just food for thought, not a complaint by no means. Maybe something Defy could look into doing in the future.[/QUOTE]


Contact Defy directly, or reach out to Jesse, he's a member of the Forum.

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WhatSayYou89 said:

Me too. Thanks man.



Appreciate it!
_




Got the call first thing this morning to get my meds ordered!

One thing I think would be great is if Defy would have the process setup where you basically deal with one person (like your rep per say) rather than different people handling different parts.

For example, since Jesse got me setup with everything he would be my rep.

He would handle my initial setup, appt setup, med ordering process & basically be my go to for any basic questions I could just email him.

This is just food for thought, not a complaint by no means. Maybe something Defy could look into doing in the future.

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Jesse-Defy said:

I can mention it to management, but that sort of decision is a bit above my paygrade unfortunately.

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Blackhawk said:

Amen brother. It can be maddening. I have come to expect miscommunication almost without fail between all the different people you have to deal with if you can't take care of everything at one time with one individual by phone.

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Nate1278 said:

Does the 3 month follow up include same labs as first labs or just cbc, and testosterone, levels?

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Nate1278 said:

Does the 3 month follow up include same labs as first labs or just cbc, and testosterone, levels?

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Nate1278 said:

Does the 3 month follow up include same labs as first labs or just cbc, and testosterone, levels?

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Blackhawk said:

Amen brother. It can be maddening. I have come to expect miscommunication almost without fail between all the different people you have to deal with if you can't take care of everything at one time with one individual by phone.

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