Risk of Visa Payment to Reliable Rx Pharmacy

TitoCris said:

I notified ReliableRx Pharmacy that my HCG parcel hasn't been released by the US Customs since February 9th. Customer service will ask their shipping department to follow up on it.

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Blackhawk said:

That's way too long. They sent me a replacement after it hadn't moved from customs for about 10 days.

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TitoCris said:

Thanks blackebob and Blackhawk for the comments. Customer service told me that the shipping department will send me an email once they get information about my inquiry. When would be a reasonable time to ask for a replacement?

BTW, does anyone know the email address of Empower Pharmacy?

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Blackhawk said:

Should have asked after about a week-10 days stuck in customs.

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TitoCris said:

Today, I received an email from ReliableRx Pharmacy that they will re-send the HCG. They will issue another tracking number sometime after the HCG parcel has been shipped. There is still hope.

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TitoCris said:

Yesterday, I received an email from ReliableRx with the tracking number of the HCG reshipment parcel. And this morning a ReliableRx representative called to give me the HCG reshipment tracking number. I told the representative that I have received the email regarding the new tracking number.

It was nice of them to follow up on the status of my order.

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TitoCris said:

The HCG reshipment parcel has arrived at the San Francisco port of entry and was forwarded to the US Customs last Saturday morning. I worry that it hasn't been released by the US Customs back to the USPS.

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TitoCris said:

I received an email and text message from USPS this afternoon that my parcel from India was released by the US Customs at 10:30 AM. It's been forwarded for delivery to its destination. I hope to receive it tomorrow.

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TitoCris said:

I hope the US Customs will release it next week.

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TitoCris said:

I received a letter from the Department of Health and Human Services - Food and Drug Administration today. The original shipment of HCG was confiscated by the Customs department because it is not an FDA approved medicine.

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TitoCris said:

I received a letter from the Department of Health and Human Services - Food and Drug Administration today. The original shipment of HCG was confiscated by the Customs department because it is not an FDA approved medicine.

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Vince said:

Contact reliable they will send you a replacement order, it also happened to me once. They did replace my original order.

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